Hire Agreement
Last updated: September 2026
The agreement that applies to equipment hired from us. Please read it before your booking is confirmed.
1. Hire terms
Hire period
- The hire begins at the delivery time
- The hire ends at the agreed collection time
- Late returns incur additional daily charges
- Extensions must be approved in advance
Equipment available
- Professional audio equipment and wireless microphones
- Lighting packages (basic and premium) and dancefloor lighting
- Photo booths and backdrops
- Special effects — CO₂, cold sparks, confetti, t-shirt cannon, smoke
- Recovery zone equipment — sauna, ice bath, sound healing
- VR experiences and karaoke setups
- Neon signs, furniture, tableware and styling
- Professional setup and support included on every item
2. Hirer responsibilities
Equipment care
- Keep equipment dry and protected from extreme weather
- Do not exceed maximum volume for extended periods (2+ hours)
- Use only the charging equipment provided
- Do not attempt repairs or modifications
- Secure equipment when unattended
- Handle microphones with care — avoid drops and impacts
- Keep microphones away from moisture and extreme temperatures
- Report any issues immediately
Legal compliance
- Comply with local noise regulations
- Respect neighbours and quiet hours
- Obtain any permits required for public events
- Use equipment only for lawful purposes
3. Payment and fees
- Security deposit
- $200 — refundable if no damage
- Late return fee
- $25 per day or part thereof
- Cleaning fee
- $50 if returned excessively dirty
Payment terms
- Full hire fee due at booking confirmation
- Security deposit charged separately at delivery
- Additional fees charged when incurred
- Refunds processed within 5–7 business days
4. Damage assessment and charges
- Minor cosmetic damage
- $50 – $200
- Functional damage (repairable)
- $200 – $500
- Major damage (beyond repair)
- Replacement cost + lost revenue
- Lost or stolen equipment
- Replacement cost + lost revenue + $200 admin
Assessment process
- Equipment is inspected on return
- Photos are taken of any damage
- Repair quotes obtained from authorised service centres
- Hirer notified of charges within 24 hours
- Charges processed to the payment method on file
5. Insurance and liability
Hirers are strongly advised to check their personal insurance policies for coverage of hired equipment. Macedon Ranges Party Hire's insurance does not cover hirer negligence or intentional damage.
- Check your home or contents insurance for coverage of hired items
- Consider event insurance for large gatherings
- Understand your policy's excess and limits
Macedon Ranges Party Hire is not liable for injuries, property damage or consequential losses resulting from equipment use. Hirers assume responsibility for safe operation. Nothing in this agreement excludes, restricts or modifies any guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded.
6. Cancellation and weather
- 48+ hours before delivery
- Full refund
- 24 – 48 hours before delivery
- 50% refund
- Less than 24 hours
- No refund
Weather
- Light rain: our audio equipment is IP65 rated and handles it
- Heavy rain or storms: free rescheduling offered
- Extreme weather: full refund available
- The decision is made at least 2 hours before delivery
7. Support during your hire
We are contactable across your whole hire period. Report theft, major damage or equipment malfunction immediately — failing to report issues promptly may result in additional charges.
- Phone
- 0402 232 029
- tim@sondersites.com
- Hours
- 7am – 9pm, 7 days
8. Agreement acceptance
By booking our services and accepting this agreement (digitally or physically), you acknowledge that you have:
- Read and understood all terms and conditions
- Agreed to the replacement liability terms
- Confirmed you are 18 years or older
- Provided accurate identification and contact information
- Understood the payment and fee structure
- Agreed to comply with all usage guidelines
This agreement is legally binding and enforceable under Victorian law.